Fix Wi-Fi connection issues in Windows

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
My problem is not solved. To make sure that is not the case, check the WAN light on the router. Wait for them to stop blinking. However, if all of your network devices have a WiFi connection but no internet access, there is likely an issue with your router windows 10 internet not working but connected free download modem. User Comments : Post Comment. If on the same station, we remove the proxy and authorize the station to go on the internet directly, the concern is no longer relevant but which poses security problems for us. When the router restarts, you should be able wlndows connect to the internet.
 
 

11 Tips to Troubleshoot Internet Connection Problems Win 10.Fix Ethernet connection problems in Windows – Microsoft Support

 

Try the following steps to help narrow down the source of the problem. If the “Wi-Fi connected” icon appears on the right side of the taskbar, visit a different website. If the website opens, there might be a problem with the specific website. If you can’t connect to another website, go to the next step. On another laptop or phone, try to connect to the same network. If you can connect, the source of the problem is likely due to your device—go to the section Network troubleshooting on your device.

If you can’t connect to the network on any device, continue to the next step. Check to see if there is a problem with the connection to your Wi-Fi router. Do this by using a ping test. Select Search on the taskbar, and type command prompt. The Command Prompt button will appear.

At the command prompt, type ipconfig , and then select Enter. Look for the name of your Wi-Fi network within the results, and then find the IP address listed next to Default gateway for that Wi-Fi network. Write down that address if you need to. For example: For example, type ping The results should be something like this:. Reply from Ping statistics for If you see results like this and are getting a reply, then you have a connection to your Wi-Fi router, so there might be a problem with your modem or ISP.

Contact your ISP or check online on another device if you can to see if there’s a service outage. If the results of the ping test indicate that you are not getting a reply from the router, try connecting your PC directly to your modem by using an Ethernet cable if you can. If you can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router.

Make sure you’ve installed the latest firmware and see the documentation for your router. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:. Type netsh winsock reset and select Enter. Uninstall the network adapter driver and restart.

Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update. Before uninstalling, make sure you have drivers available as a backup. Select Search on the taskbar, type device manager , and then select Device Manager from the list of results. After your PC restarts, Windows will automatically look for and install the network adapter driver.

Check to see if that fixes your connection problem. If Windows doesn’t automatically install a driver, try to install the backup driver you saved before uninstalling. Check if your network adapter is compatible with the latest Windows Update. If you lost your network connection immediately after upgrading to or updating Windows 11, it’s possible that the current driver for your network adapter was designed for a previous version of Windows.

To check, try temporarily uninstalling the recent Windows Update:. If uninstalling the most recent update restores your network connection, check to see if an updated driver is available:. To learn how to hide updates, see Hide Windows Updates or driver updates.

If you could successfully install updated drivers for your network adapter, then reinstall the latest updates. Using network reset should be the last step you try. This can help solve connection problems you might have after upgrading from Windows 10 to Windows It can also help to fix the problem where you can connect to the internet, but can’t connect to shared network drives.

Network reset removes any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults. Network reset might set each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure.

Under Network profile type , select Private. Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network environment or connection preferences. In Device Manager, select Network adapters , and then double-click the network adapter name. Select the Advanced tab and look for a Wireless Mode setting.

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name SSID , and so on. To fix this, remove or “forget” the network connection, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network profile from your PC. Select Wi-Fi , then select Manage known networks. Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the network to renew the network connection.

For more info, see Wi-Fi problems and your home layout. There may be additional troubleshooting steps you can try, depending on which symptoms you’re having. To view these steps, check out Wi-Fi connection icons and what they mean. Setting up a wireless network. How to find your wireless network password. Analyze the wireless network report. Wi-Fi tools and apps. Make a Wi-Fi network public or private in Windows.

Afterwards, see if a Wi-Fi network you recognize and trust appears in the list of networks. Under Change your network settings , select Network troubleshooter.

In the search box on the taskbar, type command prompt. In the search box on the taskbar, type device manager , and then select Device Manager from the list of results. If you lost your network connection immediately after upgrading or updating Windows 10, it’s possible that the current driver for your network adapter was designed for a previous version of Windows.

This can help solve connection problems you might have after upgrading from a previous version of Windows to Windows Under Network profile , select Private. Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection.

Check for additional symptoms for the “No internet connection” icon. Make a Wi-Fi network public or private in Windows Swipe in from the right edge of the screen, select Settings , then select the Network icon. Swipe in from the right edge of the screen, and then select Settings. Select the Network icon, and then select Hidden network. The network will be added to your list of networks and will be available to connect to when your computer is in range of the network.

To connect to the network, follow these steps:. Open Connect to a Network by selecting the network icon in the notification area. Select Unnamed Network , select Connect , and then type the network information.

The network will be added to your list of networks and will be available to connect to in the future when your computer is in range of the network.. Let Windows try to help you fix the problem. Try running the Network troubleshooter to see if it can diagnose and fix the problem. Select the Start button, start typing Network problems , and then select Identify and repair network problems in the list. The Network Troubleshooter mentioned above can help diagnose and fix common connection problems.

After using that, try running the network commands below because the combination of doing these two things can help you get connected. Select the Start button, start typing cmd , right-click Command Prompt in the list, select Run as Administrator , and then select Yes. At the command prompt, run the following commands in the listed order and then check to see if that fixes your connection problem:. This helps create a new connection to your Internet service provider ISP.

So if you unplug the modem and lights stay on, remove the battery from the modem. If it is, contact your ISP. At the command prompt, type ipconfig. Look for the IP address listed next to Default gateway.

For example, The result should be something like this: Reply from Try using the Network Adapter troubleshooter to automatically find and fix some problems. This troubleshooter will disable and re-enable the adapter, and try some other common repairs. Select the Start button, start typing Troubleshooting , and then select Troubleshooting in the list. Update the network adapter driver.

An outdated or incompatible network adapter driver can cause connection problems. Check to see if an updated driver is available. Select the Start button, start typing Device Manager , and then select it in the list. In Device Manager, select Network adapters , right-click your adapter, and then select Properties.

Select the Driver tab, and then select Update Driver. Open your web browser and type the IP address for your wireless router. This setting is often on a Wireless Settings page. Select the Start button. Start typing cmd and right-click Command Prompt in the list. If the website opens, there might be a problem with the specific website. If you can’t connect to another website, go to the next step. On another laptop or phone, try to connect to the same network.

If you can connect, the source of the problem is likely due to your device—go to the section Network troubleshooting on your device. If you can’t connect to the network on any device, continue to the next step. Check to see if there is a problem with the connection to your Wi-Fi router. Do this by using a ping test. Select Search on the taskbar, and type command prompt. The Command Prompt button will appear. At the command prompt, type ipconfig , and then select Enter. Look for the name of your Wi-Fi network within the results, and then find the IP address listed next to Default gateway for that Wi-Fi network.

Write down that address if you need to. For example: For example, type ping The results should be something like this:. Reply from Ping statistics for If you see results like this and are getting a reply, then you have a connection to your Wi-Fi router, so there might be a problem with your modem or ISP.

Contact your ISP or check online on another device if you can to see if there’s a service outage. If the results of the ping test indicate that you are not getting a reply from the router, try connecting your PC directly to your modem by using an Ethernet cable if you can.

If you can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make sure you’ve installed the latest firmware and see the documentation for your router. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:. Type netsh winsock reset and select Enter. Uninstall the network adapter driver and restart.

Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update. Before uninstalling, make sure you have drivers available as a backup. Select Search on the taskbar, type device manager , and then select Device Manager from the list of results. After your PC restarts, Windows will automatically look for and install the network adapter driver. Check to see if that fixes your connection problem.

If Windows doesn’t automatically install a driver, try to install the backup driver you saved before uninstalling. Check if your network adapter is compatible with the latest Windows Update. If you lost your network connection immediately after upgrading to or updating Windows 11, it’s possible that the current driver for your network adapter was designed for a previous version of Windows.

To check, try temporarily uninstalling the recent Windows Update:. If uninstalling the most recent update restores your network connection, check to see if an updated driver is available:.

To learn how to hide updates, see Hide Windows Updates or driver updates. If you could successfully install updated drivers for your network adapter, then reinstall the latest updates.

Using network reset should be the last step you try. This can help solve connection problems you might have after upgrading from Windows 10 to Windows It can also help to fix the problem where you can connect to the internet, but can’t connect to shared network drives. Network reset removes any network adapters you have installed and the settings for them.

After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults. Network reset might set each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure.

Under Network profile type , select Private. Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network environment or connection preferences. In Device Manager, select Network adapters , and then double-click the network adapter name. Select the Advanced tab and look for a Wireless Mode setting. Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name SSID , and so on.

To fix this, remove or “forget” the network connection, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network profile from your PC. Select Wi-Fi , then select Manage known networks. Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the network to renew the network connection.

For more info, see Wi-Fi problems and your home layout. There may be additional troubleshooting steps you can try, depending on which symptoms you’re having. To view these steps, check out Wi-Fi connection icons and what they mean. Setting up a wireless network.

How to find your wireless network password. Analyze the wireless network report. Wi-Fi tools and apps. Make a Wi-Fi network public or private in Windows. Afterwards, see if a Wi-Fi network you recognize and trust appears in the list of networks. Under Change your network settings , select Network troubleshooter. In the search box on the taskbar, type command prompt.

In the search box on the taskbar, type device manager , and then select Device Manager from the list of results. If you lost your network connection immediately after upgrading or updating Windows 10, it’s possible that the current driver for your network adapter was designed for a previous version of Windows.

This can help solve connection problems you might have after upgrading from a previous version of Windows to Windows Under Network profile , select Private. Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection. Check for additional symptoms for the “No internet connection” icon.

Make a Wi-Fi network public or private in Windows Swipe in from the right edge of the screen, select Settings , then select the Network icon. Swipe in from the right edge of the screen, and then select Settings. Select the Network icon, and then select Hidden network. The network will be added to your list of networks and will be available to connect to when your computer is in range of the network.

To connect to the network, follow these steps:. Open Connect to a Network by selecting the network icon in the notification area. Select Unnamed Network , select Connect , and then type the network information. The network will be added to your list of networks and will be available to connect to in the future when your computer is in range of the network.. Let Windows try to help you fix the problem. Try running the Network troubleshooter to see if it can diagnose and fix the problem.

Select the Start button, start typing Network problems , and then select Identify and repair network problems in the list. The Network Troubleshooter mentioned above can help diagnose and fix common connection problems. After using that, try running the network commands below because the combination of doing these two things can help you get connected.

Select the Start button, start typing cmd , right-click Command Prompt in the list, select Run as Administrator , and then select Yes.

At the command prompt, run the following commands in the listed order and then check to see if that fixes your connection problem:. This helps create a new connection to your Internet service provider ISP.

So if you unplug the modem and lights stay on, remove the battery from the modem. If it is, contact your ISP. At the command prompt, type ipconfig. Look for the IP address listed next to Default gateway.

For example, The result should be something like this: Reply from Try using the Network Adapter troubleshooter to automatically find and fix some problems. This troubleshooter will disable and re-enable the adapter, and try some other common repairs. Select the Start button, start typing Troubleshooting , and then select Troubleshooting in the list. Update the network adapter driver. An outdated or incompatible network adapter driver can cause connection problems.

Check to see if an updated driver is available. Select the Start button, start typing Device Manager , and then select it in the list. In Device Manager, select Network adapters , right-click your adapter, and then select Properties. Select the Driver tab, and then select Update Driver.

Open your web browser and type the IP address for your wireless router. This setting is often on a Wireless Settings page. Select the Start button. Start typing cmd and right-click Command Prompt in the list. Select Run as Administrator , and then select Yes.

Write down the address that appears next to Physical Address for your wireless network adapter.

 

Fix WiFi Connected But No Internet Access on Windows.11 Tips to Troubleshoot Internet Connection Problems Win 10

 

To get to the Action Center, click on the Notifications icon in the lower-right corner of the screen.

If your Windows 10 device has a touchscreen, you can open the Action Center by swiping in from the right side of the screen with your finger. Turn airplane mode off. Airplane mode disables Wi-Fi and Bluetooth when turned on. To disable it, tap on its tile in the Action Center. Open a web browser. If you’re trying to connect to a public Wi-Fi network, you might need to accept terms of use or register your email address and name first.

If something like this is required, your device will usually open an internet browser automatically and load the required web page. Sometimes this doesn’t happen automatically, so you’ll need to launch Edge manually. Move to the same room as your router. Walls can often block Wi-Fi signals and make it difficult, or even impossible, for Windows 10 to connect to a network. Connect to your Wi-Fi network and then move away from the router while checking the Wi-Fi signal strength icon in the taskbar.

Doing this will help you to find the best and worst places for connecting to Wi-Fi in your space. If you live in a big apartment or house, it can be a good idea to boost your Wi-Fi signal to cover the whole space.

Move to a less-populated location. Many public Wi-Fi hotspots, such as those in food courts and airports, place limits on the number of devices that can connect to it. If Windows 10 won’t connect to one of these networks, try relocating to a quieter area with fewer people and try again. Forget your Wi-Fi network and then re-add it. Sometimes it can be worth removing the Wi-Fi connection that’s causing trouble and then re-adding it.

After removing the network, restart your Windows 10 computer and try connecting to the network again. You will need your username and password. Check that you’re entering your Wi-Fi password correctly.

If you haven’t, and the problem persists, try these methods until one of them works. Reset Network Adapter using Device Manager. It should reinstall your adapter automatically.

If it didn’t, follow Step 01 and This is for more advanced users, proceed at your own risk. If one number is different e. If you’re not sure, I recommend hiring an expert. Assuming you found your correct driver, and now that the download is finished, you need to update your network adapter’s driver. Follow the steps below. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site.

Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites.

Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.

All with the problem are in the last Windows version, and we tried everything suggested on internet We can surf on internet, downloading. Office activation :You can download Office, but you can not activate it, because connection is not detected If I put a laptop on a docking station with an ethernet link, windows indicates that I have internet.

If I remove the pc from the docking station and switch to wifi, the pc indicates that I no longer have internet when I can go on the internet without any problem. I did not try to put fixed ip knowing that I have in addition to ip reserved in my dhcp so my pc never changes address. Make sure passive probing be enabled as well. If it is, enable it and test again. Im running 20H2 and its still an issue. As a reminder, on our side as soon as a computer or laptop in version or 20H2 is configured with the proxy, this one with the no internet connection error.

If on the same station, we remove the proxy and authorize the station to go on the internet directly, the concern is no longer relevant but which poses security problems for us. We are therefore obliged to format the workstations and install them in version so as not to have any more problems with the proxy activated.

The following registry entries worked for me immediately, and retain after multiple reboots. Even if there are no values present under the NetworkConnectivityStatusIndicator Key, add the one shown below and see if it helps. Select Change settings that are currently unavailable.

Resetting the router helps fix all network-related problems as it resets it to factory settings. But this also means you will have to again password protect the router. Once located, use a paper clip or mobile SIM tray opener to push and hold the button for seconds, or until all of the lights flicker and the router restarts. When the router restarts, you should be able to connect to the internet.

Click Reset Now. There is no one solution to fix the Wi-Fi connectivity but no internet access. The recommendations provided above should be sufficient to resolve most software-related issues. However, if there is a hardware issue, such as a faulty network card or router, you must contact the technician.

Please let us know which solution worked for you in the comments or if you discovered another way to resolve this annoying internet connectivity problem. A UX writer who loves explaining technical details in a clear, crisp, and concise manner.

She loves writing about technical troubleshooting, How-To’s, product reviews, etc. In her free time, she loves reading, meditating, and traveling. Your email address will not be published. Preeti Seth. October 31, Written By.

Approved By. ISP is down. Incorrect internet protocol IP address. Security software interfering with internet access. Outdated wireless drivers. Incorrect DNS server settings.

Corrupt DNS cache. Faulty router.